Frequently Asked Questions

Register Your .WS Domain Now!

Purchasing

• How much do domain packages cost?
• Is anything else included in the $10 monthly fee?
• What forms of payment can I use?
• Do you offer any other products?

Affiliates

• What is an Affiliate?
• I don’t want to SELL anything. That said, how do I build my business?
• How can I see who signed up under me and how much commissions are owed to me?
• As an Affiliate, do I need to send in any paperwork?
• What is the “Invite” section, and how do I use it?
• What is an “Upline?”
• What is a “Downline?”
• How can I use the banners?
• What are the hit logs?
• How do I earn commissions?
• How often will I receive commissions?
• What methods can I select from to receive commissions?
• Where can I change how commissions are paid to me?
• What happens to unpaid commissions if I deactivate my account?

Domains

• Do you offer hosting services?
• How do I purchase hosting?
• What is FTP?
• How do I transfer my domain to my hosting company?
• I have entered my DNS information, why isn’t my domain resolving?

Forwarding

• How much is URL forwarding?
• How do I setup URL forwarding?

Email

• How do I setup email for my domain?
• How many email addresses can I create?
• How much space do I get for each one?
• How do I read my email?
• How do I set up POP or IMAP?
• Can I use your email service while my domain is hosted with a different company?

SiteBuilder

• What is SiteBuilder?
• How many pages can my WebSite have?
• How much space do I get for files needed to build my WebSite?
• Can I make changes to my site at anytime?
• How long will it take for the changes to take effect?
• Can I upload my own HTML pages for use with SiteBuilder?

Account Information

• How do I make changes to my personal contact information?
• How do I change my password?
• Where can I update my payment information?

Canceling

• How can I cancel company mailings without canceling my full account?
• How can I cancel one of my domains without canceling my full account?
• How can I cancel my account?
• Will you refund my latest monthly fee if I cancel?

Support

• I need additional assistance not covered here. How can I contact support?